Notifications from the Arquella system are delivered directly to the Arquella application, which is loaded onto PCS-issued devices. This allows carers to respond swiftly to resident needs, reducing delays and improving outcomes. Upon attending a call, carers can log their attendance and use the Care Clicks feature, as illustrated in the image, to document the care delivered and provide detailed notes, such as “I helped Jane to the toilet and also brushed her hair.” This process simplifies record-keeping and ensures every interaction is captured with accuracy and clarity.
The integration synchronises the data, including care notes and call logs, between Arquella and PCS. This eliminates the need for duplicate data entry, saving valuable time for carers while ensuring both systems maintain consistent and up-to-date information.
For managers, the integration provides easy access to detailed records of response times, attendance, and care activities. This helps to improve oversight, enabling data-driven decision-making and better resource allocation. Managers can identify patterns, address potential risks, and ensure that their team is meeting the care needs of residents effectively.
Key features and benefits include:
Integrated Notifications: Arquella system alerts are delivered directly to PCS-issued devices via the Arquella app (call-to-mobile), enabling swift responses to resident needs.
Care Clicks: Carers can log attendance, document care provided, and add notes within the Arquella app in real-time, simplifying record-keeping and improving accuracy.
Data Synchronisation: Call logs and care notes are automatically synced from Arquella to PCS, eliminating duplicate entries and saving time.
Enhanced Oversight for Managers: Access to detailed records of response times, attendance, and care activities supports better decision-making and resource allocation.
Improved Resident Care: Streamlined workflows allow carers to focus more on residents, delivering person-centred care while reducing delays.
By combining Arquella and PCS, care homes gain a practical, time-saving solution that reduces complexity and improves the quality of care. This integration not only empowers carers to deliver person-centred care but also supports managers in maintaining high standards and delivering better outcomes for residents.
To find out more about the integration capabilities of PCS and Arquella please reach out using the link below.